What Does a Business Analyst Do

A business analyst (BA) plays a critical role in bridging the gap between IT and the business using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders.

What Does a Business Analyst Do?

  1. Understanding the Business Needs: A business analyst begins by understanding the business needs of their client or organization. This involves identifying and analyzing business problems and the business context. BAs work closely with stakeholders to understand their goals and objectives and what they hope to achieve through the project or process being analyzed.
  2. Eliciting Requirements: One of the core duties of a business analyst is to elicit, prioritize, and validate the requirements from stakeholders. This includes gathering both functional and non-functional requirements through interviews, workshops, documentation review, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and/or viewpoints.
  3. Analyzing Requirements: After gathering the requirements, a BA analyzes and refines them with the aim of determining how these requirements fit into the overall business processes. They perform gap analysis to highlight the differences between the current state and the future state desired by the stakeholders, detailing the steps required to achieve the latter.
  4. Modeling Data and Processes: BAs use various tools and methods like data modeling and process modeling to illustrate business processes and the proposed changes. These models help stakeholders better understand the proposed improvements in a visual format and can include flowcharts, UML diagrams, or business process maps.
  5. Facilitating Change: Implementing change can be challenging, and BAs play a key role in change management. This involves preparing the business for upcoming changes and assisting in the implementation. They act as a liaison between stakeholders and project teams to ensure that requirements are clearly understood and implemented as per the specifications.
  6. Validating and Testing Solutions: Business analysts are involved in validating and testing the solutions to ensure that the requirements are met. This phase involves coordinating testing efforts, creating testing scripts, and performing usability testing to ensure that the system is functional and meets the business requirements.
  7. Supporting and Training: Post-implementation, BAs may also provide support and create detailed documentation for the new systems and processes. They also play a significant role in training end-users, ensuring they understand how to use the new systems effectively.
  8. Strategic Planning: In some cases, business analysts contribute to strategic planning, offering insights from data analytics to aid in decision-making and help the business develop a competitive edge.

Skills and Tools Required for a Business Analyst

  • Analytical skills: Critical for analyzing data, understanding processes, and generating actionable insights.
  • Communication skills: Essential for articulating the findings and bridging the communication between technical teams and non-technical stakeholders.
  • Problem-solving skills: Necessary for identifying problems and figuring out efficient solutions.
  • Technical skills: Proficiency in data analytics, modeling tools, and familiarity with SQL databases, programming, and business intelligence tools.
  • Project management skills: Useful in overseeing projects from conception through implementation.


Business analysts are invaluable in today’s data-driven environment, helping organizations make data-informed decisions and streamline operations. They ensure that every facet of system and process improvements is aligned with strategic objectives, maximizing value and minimizing waste. As businesses continue to evolve in complexity and scope, the role of the business analyst will remain critical and in high demand.

Related FAQ

In the dynamic landscape of India's corporate sector, the role of a business analyst is increasingly vital. As companies strive for efficiency and competitiveness, skilled professionals adept at interpreting data, identifying trends, and making strategic recommendations are in high demand. If you aspire to embark on a career as a business analyst in India, here's a comprehensive guide to help you navigate the path to success.

Understanding the Role

Before diving into the job search, it's essential to grasp the fundamentals of what a business analyst does. Business analysts bridge the gap between business objectives and technology solutions. They analyze data, assess processes, and provide insights to help organizations make informed decisions.

Skill Set

  1. Analytical Skills: Develop a keen ability to analyze data and draw meaningful conclusions. Proficiency in tools like Excel, SQL, and data visualization software is advantageous.
  2. Communication Skills: Effective communication is key to convey complex ideas and findings clearly to stakeholders.
  3. Domain Knowledge: Familiarize yourself with the industry you wish to work in. Understanding industry-specific trends and challenges will set you apart.
  4. Problem-Solving Abilities: Business analysts often tackle complex problems. Showcase your problem-solving skills through case studies or real-life examples.
  5. Technical Proficiency: While not always mandatory, having a basic understanding of programming languages like Python or R can be beneficial.

Education and Certifications

While a specific degree isn't always required, a background in business, finance, economics, or engineering is advantageous. Additionally, certifications such as Certified Business Analysis Professional (CBAP) or Entry Certificate in Business Analysis (ECBA) can enhance your credibility.

Building Experience

  1. Internships: Seek out internships or entry-level positions to gain practical experience. Even if the role isn't explicitly labeled as a business analyst, any exposure to data analysis or process improvement is valuable.
  2. Freelancing: Consider freelancing opportunities to build your portfolio and demonstrate your skills.
  3. Networking: Attend industry events, seminars, and workshops to network with professionals already working in the field. Networking can open doors to potential job opportunities.

Crafting Your Resume

Tailor your resume to highlight relevant skills and experiences. Emphasize your analytical abilities, communication skills, and any certifications or relevant coursework.

Job Search Strategies

  1. Online Job Portals: Utilize popular job portals like Naukri, LinkedIn, and Indeed to search for business analyst roles.
  2. Company Websites: Explore the career sections of company websites of organizations you're interested in. Many companies prefer to post job openings directly on their websites.
  3. Recruitment Agencies: Consider registering with recruitment agencies specializing in placing business analysts.

Preparing for Interviews

  1. Case Studies: Be prepared to solve case studies that assess your analytical and problem-solving skills.
  2. Behavioral Questions: Practice answering behavioral questions that evaluate your past experiences and how you handled specific situations.
  3. Technical Knowledge: Brush up on your technical skills and be ready to demonstrate your proficiency during technical interviews.


Securing a business analyst job in India requires a combination of education, skills, experience, and networking. Continuously update your skills to stay abreast of industry trends and technologies. With perseverance and dedication, you can carve out a rewarding career as a business analyst in India's thriving business landscape.