Email Templates in Outlook Explained

Email Templates in Outlook Explained

Learn how to create and use email templates in Outlook to save time and streamline your communication process. This guide covers step-by-step instructions, benefits, and best practices to improve your email productivity.

Last Updated: May 12, 2025

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Learn how to create and use email templates in Outlook to save time and streamline your communication process. This comprehensive guide explains the benefits, steps, and best practices for using email templates effectively.

What Are Email Templates?

Email templates are pre-designed email formats or structures that allow users to create a message with predefined text, formatting, and sometimes even attachments. Instead of writing an email from scratch every time, users can select a template and quickly customize it with the necessary details, saving time and ensuring consistency.

Outlook allows you to create both simple text-based templates and those that include images, links, and advanced formatting. Whether you are sending appointment reminders, promotional messages, or routine customer responses, templates ensure that you maintain professionalism while minimizing repetitive work.

Why Use Email Templates in Outlook?

  • Time Efficiency: By using templates, you eliminate the need to rewrite the same message repeatedly. This is particularly useful for tasks like responding to customer inquiries or sending regular updates.
  • Consistency: Templates help ensure that your communication remains consistent in tone, formatting, and structure, which is particularly important in a professional setting.
  • Error Reduction: Templates help reduce the risk of typos or omissions. Since you are reusing a proven format, there is less room for mistakes.
  • Professionalism: Templates that are well-designed can help convey a more professional image to clients, prospects, and colleagues.
  • Automation: Email templates work well in conjunction with Outlook’s automation features, such as Quick Parts and Rules, allowing you to further streamline your workflow.

How to Create Email Templates in Outlook

Creating an email template in Outlook is a straightforward process. Follow these steps to create a reusable template:

Step 1: Open a New Email

  1. Launch Outlook and click on New Email in the upper-left corner to open a new message window.
  2. In the body of the email, type the message you want to save as a template. You can format the text, insert images, add attachments, and even include hyperlinks as needed.

Step 2: Save the Email as a Template

  1. After you’ve crafted the email content, click on the File tab in the message window.
  2. From the File menu, select Save As.
  3. In the “Save as type” dropdown, choose Outlook Template (*.oft).
  4. Name your template and choose a location where you can easily find it (the default location is usually the Templates folder within your Outlook directory).
  5. Click Save to store your template.

Your email template is now saved and ready for use. You can repeat this process for multiple templates, depending on your needs.

How to Use an Email Template in Outlook

Once you've created an email template, using it is just as easy:

  1. Open Outlook and click on the Home tab.
  2. Click on New Items in the Ribbon, then select More Items and click on Choose Form.
  3. In the Choose Form dialog box, change the "Look in" field to User Templates in File System.
  4. Browse through your saved templates and select the one you want to use.
  5. Once the template opens, you can modify the subject line, add personalized details, and make any necessary adjustments before sending.

Managing and Organizing Email Templates

If you create several email templates, it’s essential to keep them organized for easy access. Here are a few tips for managing your templates:

  • Categorize Templates: You can create separate folders in the Templates directory to organize them by category (e.g., Customer Service, Marketing, Internal Communication).
  • Rename Templates: If you have multiple templates with similar names, you may want to rename them to reflect the content or purpose more clearly.
  • Delete Old Templates: As your needs evolve, certain templates may become obsolete. Make sure to remove or archive outdated templates to keep your collection tidy.

Best Practices for Using Email Templates in Outlook

  • Keep Templates Generic: Avoid including information that changes frequently, such as dates or specific customer names. This makes it easier to customize each template when using it.
  • Make Use of Dynamic Fields: For more advanced templates, you can incorporate dynamic fields such as placeholders for names or dates, which can be customized quickly.
  • Test Your Templates: Before using a template in a real communication setting, always send a test email to yourself to ensure everything appears as expected.
  • Update Templates Regularly: As your business evolves or communication practices change, make sure to update your templates accordingly. Keep them aligned with your brand’s voice and tone.
  • Keep the Template Simple: While you can add a variety of elements like images and links, remember that simplicity is often more effective. Focus on delivering a clear and concise message.

Using Quick Parts to Enhance Email Templates

In addition to email templates, Outlook offers a feature called Quick Parts that allows you to save reusable text snippets or blocks of information. These can be quickly inserted into emails, making it even easier to streamline your communications.

To create a Quick Part:

  1. Select the text or content you want to save.
  2. Click on the Insert tab in the Ribbon.
  3. Click Quick Parts and choose Save Selection to Quick Part Gallery.
  4. Give your Quick Part a name and save it for later use.

You can use Quick Parts in combination with email templates to add personalized elements to your emails without having to manually type them each time.

Troubleshooting Common Issues with Email Templates

While email templates in Outlook are generally easy to use, you may encounter a few issues. Here are some common problems and solutions:

  • Templates Not Showing Up: If you don't see your templates in the “Choose Form” dialog, ensure you are looking in the correct directory. If necessary, search your computer for the .oft file.
  • Formatting Issues: If your template's formatting doesn’t appear as expected when opened, ensure you're using compatible fonts and styles, and check your default email settings.
  • Missing Attachments: Email templates do not automatically include attachments unless you manually attach them. If you need to include attachments regularly, create a standard attachment list in your templates.

Conclusion

Email templates in Outlook can greatly enhance your productivity, help maintain a consistent brand voice, and ensure that your communications remain professional. By creating and using templates effectively, you can save time, reduce errors, and make your email workflow more efficient. Whether you are a small business owner, a marketer, or someone who sends a lot of routine emails, learning how to use Outlook’s email templates can make a significant difference in your day-to-day operations.

Take the time to set up your email templates today, and experience the time-saving benefits for yourself!